SnatchBot named a High Performer in the Fall 2018 Report by G2 Crowd
SnatchBot has been identified as one of the best Collaboration & Productivity Software services, based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2 Crowd, the world’s leading business solutions review website.1
Avi Ben Ezra, CTO of SnatchBot said, ‘many people view chatbots only as external facing software and, of course, they are very good for customer service. Yet the internal use cases of our chatbots are impressive. We’ve had companies make chatbots on our platform to automate emergency broadcasts (the bot sends the alerts via email, SMS, LINE, Viber, Slack, etc. all at the same time); to plan meetings with large numbers of participants; to update shared spreadsheets; etc. And the great thing about a chatbot playing this role is there is no need for staff training. We are all good at carrying out conversations and that’s the only skill you need to do to work with a chatbot.’
SnatchBot achieved High Performer status on the Fall 2018 Report by receiving positive reviews, from verified users compared to similar products in the Collaboration & Productivity Software category. For inclusion in the report a product must have received ten or more reviews.
‘Rankings on G2 Crowd reports are based on data provided to us by real users,’ said Michael Fauscette, chief research officer, G2 Crowd. ‘We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.’
Learn more about what real users have to say (or leave your own review of SnatchBot) on G2 Crowd’s SnatchBot page!
About G2 Crowd
G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.